The Motorpoint Arena Nottingham is proud to be the home of the 2016 Challenge Cup and Play-off champions and 2021 Elite Series Champions, the Nottingham Panthers!The Ice Hockey season runs from August - April each year.
Join us for a delicious Sunday lunch before the Nottingham Panthers’, Sunday home games in our Spotlight Bar & Restaurant from 2.30pm! With two courses for just £15, including a vegetarian option, this is the perfect pre-match fuel. To book your place, email our Hospitality team firstname.lastname@example.org
Cup Games are not included on the season ticket. If you are a season ticket holder, you will have a limited time offer to purchase your seats for the game. Please log into your account online to view your Offers and click on the match name to see the seats that are on offer to you. To purchase all of your seats, click Add To Order to put them into a basket for purchase. If you only wish to purchase some of your seats, tick the box next to the seats you would like to buy before selecting Add To Order. For most Cup games, your seats will be added to your season ticket cards. For the 2 pre-season Cup games on 12th and 18th September, only paper or e-tickets will be sent.
Cancelled 2019/20 games
The match against Cardiff on the 17th October is the first replacement game for 1 of the 5 cancelled games of the 2019/2020 season.
- Returning season ticket holders will have the game automatically added to their cards for free. Anyone who has returned but moved seats will have the match added to their new locations.
- New season ticket holders will need to purchase their seats for the game. They can take advantage of a £2 discount if they book by 27th September. Please log into your online account to view your Offers and click on the match name to see the seats that are on offer to you. Click Add To Order to put them into a basket for purchase.
- Non returning season ticket holders have been asked to contact the Panthers office by email email@example.com and they will be contacted with arrangements on how they can claim their paper tickets in lieu of one of the games lost to the pandemic.
- If you are a returning season ticket holder who has purchased additional tickets this season, you will need to buy the extra seats for this game. The game will only be added automatically to your renewed season tickets. To see which seats have been added to your season ticket, please log into your account online, click on Events and Tickets and select the match from the list. If all of your season ticket seats are not listed, please check your Offers to see if the remaining seats are on offer to you for purchase. If you believe anything is incorrect, please contact the box office.
Concession tickets are available to seniors over 60, teens aged 13-17, juniors aged 12 & under, disabled customers (& their essential companions) plus students. Please remember to bring proof of concession to the match, as you may be asked to show this upon entry. Please note we only accept physical cards as proof of ID. We do not accept the UniDays ID or apps such as NUS Extra as proof of concession for students.
Children aged 2 and under are free of charge when not occupying a seat, an under 2’s wristband must be requested/issued from a steward when doors open on the day of the match.
You can book up to 20 tickets for Panthers matches online. If you require more than 20 tickets, please email us.
Delivery: A charge of £2.25 applies to all tickets posted out. Tickets will be posted out up to 4 days before a match. The option to collect tickets is only available when booking 4 days before a match. There is no charge if customers buy tickets in person or select 'email my tickets' when booking online.
Venue Facility Fee: £1.50 per ticket or 75p per teen & junior tickets.
Venue Admin Fee: £1 per ticket or 50p per teen & junior tickets.
Match Day Ticket Purchases
We strongly encourage you to book tickets online in advance. If you choose to buy tickets in person on the day of the match (in the one hour between doors and the start time) you cannot choose specific seats and there may be lengthy queues which could lead to missing the start of the game.
Match Day Noise
Drums and banners are only permitted in the nosiy block, Block 19.
Air horns, musical instruments, laser pens and photography are not permitted at any matches.
Terms of entry
We kindly ask all customers aged 18 and over (unless medically exempt) attending a Panthers game at the Motorpoint Arena Nottingham, to be prepared to show a PRINTED OR DIGITAL COPY of one of the following:
- A valid NHS Covid Pass via the NHS App or an NHS Covid Pass letter (available by phoning 119); or
- Proof of a negative lateral flow (text or email) or PCR test result within the last 48 hours; or
- Proof of a completed full course of vaccinations (with your 2nd jab at least 14 days ago); or
- Proof that you have had Covid-19 up to 180 days ago (and after a 10 day self-isolation period)
We recommend that you declare your Covid-19 status on the NHS app, which you can download here, or you can print your email or text results.
You can order a free NHS Lateral Flow test here.
For more information on how to create your Covid pass see here.
Failure to produce the required certification could result in entry being refused.
It is illegal to attend an event if you have tested positive for Covid-19 or if you have been instructed to self-isolate. If this is the case, you must provide evidence to be entitled to a refund on your event ticket. If you booked ticket protection along with your tickets after 14 May 2020, this automatically covers both a positive Covid-19 test and legally required isolation.
We recommend that you use the NHS Track and Trace app by scanning your phone upon arrival. QR codes can be found around the venue to allow you to check in.
Take a test and keep everyone in the venue safe
We encourage visitors to take a lateral flow test ahead of attending a game, regardless of whether they’ve been vaccinated. If you test positive, refunds are available upon providing proof of a positive Covid-19 test result.
Twice-weekly lateral flow testing for our contracted staff is compulsory and on event/game days, all casual staff must take a lateral flow test before they arrive at work and must prove they are negative. If our customers can do the same (take a lateral flow test prior to attending an event), we’re hopeful that Covid-19 transmission will be minimal for everyone.
We’re encouraging all visitors to be responsible and to continue to wear a face covering during their visit, especially while moving around the venue and interacting with our staff in food & beverage and merchandise areas.
We’ve partnered with Lifebuoy to become Official Hand Sanitiser of the Motorpoint Arena. Free sanitiser stations can be found across the venue and we encourage all visitors to wash their hands wherever possible and sanitise regularly.
In line with government guidelines, we will provide the optimum amount of fresh air to all spaces to minimise the risk of transmission of Covid-19. Where possible, all suitable windows and doors will be used to maximise fresh air movement and spaces where adequate fresh air levels are more challenging to achieve, will be risk assessed and additional measures such as capacity controls will be considered.
We’ve enhanced our cleaning regime before, during and post events. All surfaces throughout the venue are sanitised using long lasting cleaning solutions.
We're moving towards being a cashless venue and encourage visitors to pay by contactless or card wherever possible.
We also encourage all customers to opt for paperless ticketing. When purchasing tickets, opt for tickets to be sent via email to be scanned from your phone on arrival at the venue. Please ensure you show tickets from the original PDF attachment when entering the venue, screenshots will not be accepted.
We’re all in this together…
We’re all at different stages of comfort as the easing of restrictions are rolled out. Please be mindful and respectful of other customers in the venue who may be more, or less, cautious than you are.
We have introduced a new scanning system which means tickets will be checked before you even enter the building. Once you are through the doors you will have no more checks to go through.
Specific action taken by the Nottingham Panthers
The Panthers office are aiming to cut down face-to-face interactions as best they can so the club will change the way it operates the fifty-50 and shirt off his back raffles. The plan means online sales will be extended. You will still be able to buy tickets at home games as there will be QR codes all around the building so you can join in the fun by buying tickets on your phones. You’ll have just as much chance of winning if you buy before you leave home through the website or the links on social media. Tickets will be on sale throughout the week in the build up to games.
There will be little if any ice level interaction with the players at home games. This means for now birthday photographs with players will not go ahead but something different will be coming in its place. More details soon.
Player and fans’ safety and protection, as ever, is paramount. It has been and continues to be a difficult time but we are confident of a positive return for the Panthers and for ice hockey at the arena with your help, patience and continued brilliant support.