You’ll find the answers to our most frequently asked hospitality questions below. If you have a question which isn’t covered please email our
Q. Does the Motorpoint Arena Nottingham offer hospitality packages for all events?
A. Hospitality packages are available for almost all events held at the Motorpoint Arena Nottingham. You can book for one night only or annual memberships are available. For full details of the packages available please visit our hospitality pages, or contact our hospitality team at firstname.lastname@example.org or on 0115 853 3008, Monday - Friday, 9am to 5pm.
Q. Is car parking included in hospitality packages?
A. Parking is not included in our packages, as the Arena does not have an on-site parking facility. However there are several car parks within close walking distance of the Arena. Visit our car parking page for full details.
Q. If I book a hospitality experience can I get backstage or meet the artist?
A. Unfortunately the Motorpoint Arena Nottingham isn’t able to facilitate any backstage passes or special requests for any event staged at our venue.
Q. Are there minimum numbers required to use an executive suite?
A. Our executive suites seat 8-28 people and to book a private suite we do require a minimum number of guests (this varies on the size of the suite). If you do not have sufficient numbers to book your own private suite, you can book seats in a shared suite where minimum numbers do not apply.
Q. Do age restrictions apply when booking hospitality packages?
A. For most shows, there are no age restrictions in our hospitality areas. However, there may be occasional age restrictions for specific shows. Under 18’s may enter the hospitality bar areas only when accompanied by an adult and the consumption of alcohol by under 18’s is prohibited on the premises.
Q. Is there a seating plan I can view before booking?
A. Yes, please visit the Arena seating plan page.
Q. Will I be charged an administration fee?
A. All our hospitality experiences include a £5.50 administration fee within the total package cost.
Q. Are the executive suites accessible for customers with mobility difficulties and accessibility needs?
A. Our executive suites are easily accessible for guests with mobility difficulties or accessibility needs. To discuss your requirements please contact a member of the hospitality team. All accessible seating is subject to availability.
Q. What are the event timings for the hospitality areas?
A. Event timings vary depending on the show. For most shows, you can enter the hospitality areas one hour prior to the start of the show. When the hospitality experience tickets are sent out, timings for the event are included and then approximately 2-3 days prior to the event our hospitality team will follow up with an email to confirm the full times of the event (detailed times including support acts are subject to confirmation from the artist).
Q. Can I pre-order food and drinks for the show?
A. Yes! If you would like to place a pre-order for either food or drinks, please let us know at the time of booking or call our hospitality team on 0115 853 3008.
Q. Is there a dress code within the hospitality areas?
There is no set dress code, however it is recommended that customers wear smart/casual attire.
Q. I have dietary requirements, can you accommodate these?
A. Vegetarian, vegan, dairy-free and gluten-free options can be easily accommodated. Please let us know when you book your tickets, or as soon as possible by contacting a member of the hospitality team a minimum of 48 hours prior to the event with any specific requests. You can contact our hospitality team on 0115 853 3008 or via email@example.com.