Looking for a career change? View the latest vacancies at the Motorpoint Arena Nottingham, National Ice Centre, National Merchandise and National Catering.
Position: Box Office & Ticketing Supervisor
Hours: Full Time
Raye of pay: £20,000 - £26,000
Here at the National Ice Centre and Motorpoint Arena Nottingham, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venue to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work.
By working together and having the determination and drive to succeed, we can ensure we deliver an outstanding service and create everlasting memories for everyone we reach.
If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.
To support the Box Office Event Ticketing Team in setting up and managing events sold through the Arena ticketing system to meet the demands of event promoters, whilst also assisting in the supervision of the Box Office Customer Service Team, ensuring an excellent standard of customer service is always delivered.
What we need from you
- Excellent customer service skills are essential to meet and exceed our customer and clients’ expectations.
- Ability to negotiate with our clients’ and their partners
- Strong communication skills both written, and verbal are key
- Strong numeracy skills are essential.
- The ability to work flexibly, including evenings and weekends, is essential to meet the demands of the business.
Qualifications and Experience
- Experience of Event Ticketing or Box Office services in an Arena/Stadium/Theatre/ticket Agency is an advantage
- Strong Organisational skills and attention to detail is essential
- Ability to work under pressure and to strict deadlines is key.
- Strong IT skills are required
Closing date: Monday 18 March 2019
Job description and person spec
To apply, please send a CV and Cover Letter to firstname.lastname@example.org
Position: Catering Assistant
Rate of pay: Competitive
An exciting opportunity has arisen to join our National Catering team as a Catering Assistant.
We are looking for individuals with the ability to deliver excellent customer service with a flexible 'can do' attitude to ensure the customer has an enjoyable experience and expectations are met.
We offer a lively and exhilarating environment as well as the opportunity to join the team at a very exciting time of growth and will be given the opportunity to provide Catering at some of the countries most prestigious outdoor events and festivals.
This is an exciting opportunity to become part of the premier leisure and entertainment venue in the region, so if you believe you have the skills, enthusiasm and passion to be considered for the position please send your CV and a cover letter to: email@example.com or via post to: The Human Resources Team, National Ice Centre, Bolero Square, The Lace Market, Nottingham, NG1 1LA.
Position: Merchandise Assistant - Adelphi Theatre
Hours: Casual, as and when required
Rate of pay: TBC
Working in this exciting role within our fast-paced Event Merchandise selling team, you will utilise your strong communication and customer service skills to provide information to customers regarding the range of merchandise available on events, and to provide a payment service for this merchandise.
You will be working within challenging sales areas at Adelphi Theatre and will be jointly responsible for the reconciliation of all payments and floats after each shift.
You will have a flexible and adaptable style of selling to different types of customers and will be fully flexible and able to work around our events schedule, which may include working up to 1 a.m, as well as at weekends and bank holidays.
To apply for this position please submit your CV, along with a covering letter explaining how you meet the requirements of the post to: firstname.lastname@example.org or via post to: The Human Resources Team, National Ice Centre, Bolero Square, The Lace Market, Nottingham, NG1 1LA.
Please be aware this job is based in London.